| If you are ever going to buy any electronic
product on line, this will be the most helpful piece of inside information
that you will ever get.
Using information gathered in a comprehensive on-line survey, the
following tips for safe on-line purchasing have been compiled to
Call the vendor first, before you place your
order. You will find that almost all of the scams that originate
online happen with dealers that do not answer the telephone. That
can be extremely frustrating. If you get a recording stating that
“All agents are busy helping other customers”, and
they have you holding on the telephone for five minutes or more,
it is usually a tactic that they are using in hopes that you will
just give up and order online. If you are forced to leave a message
and have someone call you back, be wary, this is not a good sign.
Remember, if they won’t answer the phone to take your order,
they aren’t going to answer the phone when you call with
a problem either.
Having to login with passwords just to place
an order. Be careful when buying from stores that force you to
login with passwords just to purchase an item. You shouldn’t
be forced to enter pages and pages of information just to get
a total price, including shipping.
Import models, this seems to be the most common
scam found among those dealers with Camera, Digital or Plasma
in their name" They bait you with a really ridiculous low
price, make you go through all the motions only to find out that
the price is for an import or gray goods model that carries NO
USA warranty. The funny part is that in most cases this import
model never existed. It was just a tactic to get another $500.00-$600.00
out of you because you didn't buy their extended service contract
High-pressure sales to buy accessories or warranties.
If you try to order something online, and during your order you
immediately get a salesman trying to sell you accessories and
service contracts, BEWARE. These companies are relentless, and,
if you do not buy their overpriced warranties and accessories
your order will probably never ship. You may not find this out
for days or even weeks.
Is the item really in stock? Are you looking
for a hard to get item? If you want to try something fun, call
one of the many dealers who claim that they have the item in stock.
Ask them about picking the item up at their warehouse. No matter
where the dealer is, tell them a family member lives in the area
and they will pick it up for you. If the dealer tells you he can’t
do that, it usually means he didn’t have the item in stock
Read the reviews. Statistically, online vendors
are lucky to get one person in several hundred to leave an on-line
review. If you happen to see a group of glowing five star reviews,
that were all written on the same day, and a large number of very
bad ratings, it usually means that the good reviews were written
by employees of that company and were put there to fool you. Most
of the warnings in this list will be reflected in the bad reviews
that any dishonest company receives.
Brooklyn, NY. Oh Yes! It seems that many of
the shady dealers are located in Brooklyn, NY. So beware.
Read the store policies! You should watch out
for dealers that make the “Store Policies” on their
site hard to find. You should always be careful and check if items
are exchangeable or returnable. Also, find out about any restocking
charges. Some dealers will charge up to 25% just to return an
item, so beware.
Is the store address listed? Stores that do
not list their address are giving you a clue about there legitimacy.
If they don’t want you to be able to find them, be very
Do not buy on price alone. Remember, online
dealers know that most customers shop by just looking for the
lowest price. Once they have you captive, you are then vulnerable
to a whole list of scams. There is a saying “There is nothing
in the world that can’t be sold cheaper” and, “Those
that shop by price alone are man’s lawful prey”